Introduction
KOLLABIUM FZCO (hereinafter "KollabiuM", "we", or "us") places the utmost importance on the protection and secure processing of our users' personal data (hereinafter "User" or "you"). Our Privacy Policy is based on strict compliance with the requirements of international and local data protection legislation, including but not limited to the General Data Protection Regulation (GDPR), UAE Federal Decree-Law No. (44) of 2021 on the Establishment of the UAE Data Office, Federal Decree-Law No. (34) of 2021 on Combating Rumors and Cybercrime, as well as other applicable laws of the United Arab Emirates and other countries where we operate.
Our goal is to ensure transparency regarding how and why KollabiuM uses and processes your information when you interact with our services or receive communications from us.
We may update our Privacy Policy from time to time. The current version will always be available on our website at: https://kollabium.com/privacy. In the event of significant changes, we will notify you via a message on the Site or by email to the address specified in your account. If additional consent is required from you, we will be sure to contact you.
By using our services, you agree to the terms of this Privacy Policy and consent to the collection, use, and processing of your personal data in accordance with it. If you do not agree with the terms of this Policy, please do not use our services.
1. Personal Information We Collect
1.1. Account Information:
Registration Data: When you create an account, you provide us with your first name, last name, email address, phone number, date of birth, gender, and other data necessary for registration.
Account Settings: We save your settings and preferences related to the use of the platform.
1.2. Content You Provide:
Publications and Materials: We process the content you post on the platform, including texts, images, videos, and other materials.
Messages and Communications: We collect information about your interactions with other users, including messages, comments, likes, and other activities.
1.3. User Activity:
Actions on the Platform: We record your activity on the platform, including pages visited, interaction time, clicks, and other actions to improve our services.
1.4. Transaction Information:
Payment Data: When you make purchases or subscribe to premium features, we collect payment information, including your name, billing address, and payment method details (please note that we do not store your full payment card details).
1.5. Additional Information:
Additional Data: We may collect other data that you voluntarily provide to us, for example, when completing surveys or participating in promotions.
1.6. Information Collected Automatically:
Technical Information: We may automatically collect data about your device, including IP address, browser type, operating system, device identifiers, and settings.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our site and applications. For more details, see the "Use of Cookies" section.
Location Information: With your consent, we may collect data about your precise or approximate location (e.g., via IP address or GPS).
1.7. Data Collection from Third Parties:
Social Networks and Integrations: If you choose to link your KollabiuM account with an account on another social network, we may receive information from that network in accordance with its privacy policy and your settings.
2. Requesting Additional Permissions
2.1. Access to Device Features:
Camera and Photos: With your consent, we may request access to your device's camera and photo gallery to upload images and videos.
Geolocation: With your consent, we may request access to your location data to provide certain features and personalize content.
Push Notifications: We may request permission to send you notifications about events, updates, and other important information. You can manage notification settings in your device or app settings.
2.2. Managing Permissions:
Revoking Consent: You can change or revoke the permissions you have granted at any time through your device or app settings.
3. Purposes of Collecting and Using Personal Information
We use the collected information for the following purposes:
3.1. Providing and Improving Services:
Creating and managing your account.
Ensuring the platform's functionality and providing the services you request.
Personalizing your experience, including content recommendations.
Analyzing and improving our services, and developing new features.
3.2. Communicating with Users:
Sending technical notifications, updates, and messages about changes to our terms and policies.
Responding to your inquiries and providing support.
3.3. Marketing and Advertising:
Providing you with information about products, services, promotions, and special offers that may be of interest to you, with your consent or as permitted by applicable law.
Personalizing advertising based on your interests and behavior on the platform.
3.4. Security and Legal Compliance:
Detecting, preventing, and investigating fraud, security breaches, or illegal activities.
Complying with our legal obligations, resolving disputes, and enforcing our agreements.
4. Legal Basis for Data Processing
We process your personal data on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of the contract between you and KollabiuM (e.g., providing you with platform services).
Consent: In certain cases, we request your consent for data processing (e.g., for sending marketing communications or collecting location data).
Legitimate Interests: We may process your data for our legitimate interests (e.g., to improve our services, ensure security), provided that such interests do not override your rights and freedoms.
Legal Obligations: Processing is necessary to comply with our legal and regulatory obligations.
5. Your Rights Regarding Personal Information
You have the following rights regarding your personal data:
5.1. Right of Access:
You have the right to request confirmation as to whether or not personal data concerning you is being processed, and to obtain a copy of such data.
5.2. Right to Rectification:
You can request the correction of inaccurate or incomplete information about you.
5.3. Right to Erasure ("Right to be Forgotten"):
You can request the deletion of your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
5.4. Right to Restrict Processing:
You can ask to restrict the processing of your data under certain conditions.
5.5. Right to Data Portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
5.6. Right to Object:
You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
5.7. Right to Withdraw Consent:
If processing is based on your consent, you can withdraw it at any time, without affecting the lawfulness of processing before its withdrawal.
5.8. Right to Lodge a Complaint:
You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Exercising Your Rights:
To exercise your rights, you can contact us via email at: support@kollabium.com. We will respond to your request within 30 days or as required by applicable law.
6. Collection of Children's Personal Information
6.1. Age Restrictions:
Our services are not intended for individuals under the age of 14 (or other minimum age as required by the law in your country). Persons under this age may use our services only with the consent and supervision of a parent or legal guardian.
6.2. Recommendations for Parents:
We encourage parents and guardians to monitor their children's online activities and to help us enforce our Privacy Policy.
7. Use of Cookies and Similar Technologies
7.1. What are Cookies:
Cookies are small text files that are stored on your device when you visit our website. They help us recognize your device and store certain information about your preferences.
7.2. How We Use Cookies:
Functional Cookies: These are essential for the basic functions of the site, such as navigation and access to secure areas.
Analytical Cookies: These allow us to analyze site usage to improve its performance.
Advertising Cookies: These are used to display ads that may be of interest to you.
7.3. Managing Cookies:
You can manage cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the site.
7.4. Additional Information:
For more details on how we use cookies and how you can manage them, please see our Cookie Policy.
8. Disclosure of Personal Information to Third Parties
8.1. Service Providers:
We may share your personal data with trusted service providers who assist us in providing our services (e.g., hosting, payment processing, analytics). These third parties are obligated to maintain confidentiality and use your data only in accordance with our instructions.
8.2. Legal Requirements and Security:
We may disclose your data if required by law, court order, or government request, as well as to protect our rights, the safety of our users, or the public.
8.3. Business Transactions:
In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to the relevant party, subject to confidentiality obligations.
8.4. International Data Transfers:
Your data may be transferred to and processed in countries other than your country of residence. We take measures to ensure an adequate level of protection for such transfers, in accordance with applicable law.
9. Security of Personal Information
9.1. Security Measures:
We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, destruction, or alteration.
9.2. Access Restriction:
Access to your data is granted only to those employees and contractors who need it to perform their duties.
9.3. Security Incidents:
In the event of a personal data breach, we will notify you and the relevant authorities in accordance with legal requirements.
10. Retention of Personal Information
10.1. Retention Period:
We retain your personal data for as long as necessary for the purposes described in this Policy, or as required by law.
10.2. Criteria for Determining Retention Periods:
The retention period is determined based on the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, and legal requirements.
11. User Rights and Choices
11.1. Account Settings:
You can update, correct, or delete information in your profile at any time through your account settings.
11.2. Marketing Communications:
You can opt out of receiving marketing messages by following the instructions in those messages or by changing your notification settings.
11.3. Cookies and Analytics:
You can manage cookies through your browser or device settings. For more information, see the "Use of Cookies" section.
12. Changes to the Privacy Policy
12.1. Policy Updates:
We may update this Privacy Policy periodically. The date of the last update will be indicated at the top of the document.
12.2. Notification of Changes:
In the case of significant changes, we will notify you through the Site or by email. Your continued use of the services after the changes take effect will mean your acceptance of the updated Policy.
13. Contact Information
If you have any questions or comments about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@kollabium.com
Mailing Address: KOLLABIUM FZCO, Dubai Silicon Oasis, DDP Building A1, Dubai, United Arab Emirates.
License: 40859.
14. Miscellaneous
14.1. Applicable Law:
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates and international data protection standards.
14.2. Language of the Policy:
In the event of any conflict between different language versions of this Policy, the English version shall prevail.
14.3. Disclaimer:
Although we make every effort to protect your data, no system of transmission or storage can be guaranteed to be 100% secure. If you have reason to believe that your account has been compromised, please contact us immediately.
Last Updated: 18.09.2025
Conclusion
We are committed to ensuring the security and confidentiality of your personal information. Your trust is very important to us, and we are constantly working to ensure transparency in how we collect, use, and protect your data.
Note: This Privacy Policy is an integral part of the KollabiuM User Agreement.
Legal Details:
KOLLABIUM FZCO
Address: Dubai Silicon Oasis, DDP Building A1, Dubai, United Arab Emirates.
License: 40859.
Website: www.kollabium.com
Contact: support@kollabium.com
Please read this Privacy Policy carefully. By using our services, you acknowledge that you have read, understood, and agree to the terms of this Policy.