📥 How to Deposit KOLLABIUM Tokens
To top up your wallet in KollabiuM, follow these simple steps:
- 1️⃣Log in to your account on KollabiuM.
- 2️⃣Go to the "Wallet" section.
- 3️⃣Click the "Deposit" button.
- 4️⃣Copy your wallet address. It will be provided on this page.
- 5️⃣Send KOLLABIUM tokens from your external wallet to your copied address in KollabiuM.
⚠️ Important Points for Deposits:
- 🪙Network Fee: Ensure you have a small number of tokens in your sending wallet to cover the blockchain transaction fee.
- 🔍Address Verification: Always double-check the wallet address before sending tokens. An error in the address can lead to the irreversible loss of funds.
ATTENTION: You can only deposit KOLLABIUM tokens (ticker: KOLLABIUM) into your personal wallet in KollabiuM! Sending any other tokens or cryptocurrencies to this address will result in their loss.
📤 How to Withdraw KOLLABIUM Tokens
To withdraw your tokens to an external wallet on the Decimal network, follow these steps:
- 1️⃣Log in to your account on KollabiuM.
- 2️⃣Go to the wallet section.
- 3️⃣Select the "Withdraw" option.
- 4️⃣Enter the address of an external wallet on the Decimal network (e.g., the official blockchain wallet Decimal Wallet). The address must start with `0x...`.
- 5️⃣Specify the amount to withdraw.
- 6️⃣Confirm the transaction with the code sent to your email and the Telegram bot @KollabiumBot. This action creates a withdrawal request.
⚙️ Confirmation and Cancellation Process
- 🔒Fund Reservation: When you create a withdrawal request, the specified amount is immediately deducted from your main balance. This is done to prevent the creation of multiple requests for the same amount of tokens.
- ⏱️Processing Time: After successful code confirmation, your withdrawal request is sent for processing. The standard processing time is up to 72 hours.
- ❌Canceling a Request: As long as the request has not been confirmed with a code, you can cancel it in your "Transaction History." After cancellation, the full amount will be immediately returned to your personal balance.
- ⏳Code Validity: The confirmation code sent to your email and the Telegram bot @KollabiumBot is valid for 10 minutes.
- 🔄Requesting a New Code: If you do not confirm the transaction within 10 minutes, you can request a new code in the "Transaction History" section.
- 🗓️Automatic Cancellation: If you do not confirm the request within 12 hours, the system will automatically cancel it for your security, and the funds will be fully returned to your main balance.
⚠️ Important Points for Withdrawals:
- 🪙Network Fee: The system will automatically account for the blockchain transaction fee. Ensure you have sufficient funds in your balance for both the withdrawal and the fee.
- 🔍Address Verification: Double-check the recipient's wallet address before confirming the transaction. Blockchain transactions are irreversible.